Privacy Policy — idompet88

Introduction

This Privacy Policy (hereinafter referred to as the"Policy") is published by idompet88 (hereinafter referred to as "idompet88", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at idompet88.cam (the "Platform").

This Policy governs the collection, use, storage, disclosure, and protection of personal data relating to all registered Members and visitors who access or interact with the Platform. By registering an Account on idompet88 or by continuing to use the Platform, you acknowledge that you have read, understood, and consented to the practices described in this Policy.

idompet88 is committed to handling personal data responsibly, lawfully, and with transparency. We collect only what is necessary, use it only for the purposes stated in this Policy, and take reasonable measures to keep it secure. We do not sell personal data to third parties for marketing purposes under any circumstances.

Definitions

For the purposes of this Policy, the following terms shall have the meanings set out below:

• "Personal Data" — any information that identifies or can reasonably be used to identify a living individual, including name, identification number, contact details, financial information, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" — idompet88, the entity that determines the purposes and means of Processing Personal Data under this Policy.
• "Data Subject" — a Member or visitor whose Personal Data is collected and Processed by idompet88.
• "Consent" — a freely given, specific, informed, and unambiguous indication of a Data Subject's agreement to the Processing of their Personal Data for a stated purpose.
• "Third Party" — any individual, company, or organisation that is not idompet88, its employees, or the Data Subject, including payment processors, identity verification providers, and regulatory bodies.
• "Cookie" — a small text file placed on a user's device by a web server to retain information about that user's session and preferences.

Data We Collect

idompet88 collects the following categories of Personal Data from Members and Platform visitors. The data collected varies depending on the nature of your interaction with the Platform.

We do not knowingly collect sensitive special-category data (such as racial or ethnic origin, religious beliefs, or health information) except where strictly required for responsible gambling assessment purposes and only with the Member's explicit consent.

How We Collect Data

idompet88 collects Personal Data through the following methods:

4.1 Direct Collection

Data provided directly by you when you register an Account, complete KYC verification, make deposits or withdrawal requests, contact our support team, or respond to promotional communications.

4.2 Automated Collection

Technical and Usage Data collected automatically when you visit the Platform, including through cookies, web beacons, and server log files. This data is collected to ensure Platform functionality, security, and performance optimisation.

4.3 Third-Party Sources

Identity and financial verification data received from third-party identity verification providers and payment processors in connection with our KYC and anti-money laundering (AML) obligations. We may also receive data from fraud-prevention databases to verify the integrity of transactions conducted on the Platform.

Purposes of Processing

idompet88 processes Personal Data only for the following declared purposes. We do not use your data for any purpose inconsistent with those listed below without first seeking your consent or establishing a separate legal basis.

• Account Management: Creating, maintaining, and administering your idompet88 Account, including identity verification, password management, and account settings.
• Payment Processing: Facilitating deposits and withdrawals in MYR through supported Malaysian payment channels, verifying payment method ownership, and maintaining transaction records.
• KYC & AML Compliance: Meeting Know Your Customer and anti-money laundering obligations as required under applicable regulatory frameworks.
• Platform Security & Fraud Prevention: Monitoring for suspicious account activity, detecting and preventing fraud, and protecting the integrity of the Platform and its users.
• Responsible Gambling: Monitoring gaming patterns to identify potential problem gambling behaviour, administering self-exclusion and deposit limit tools, and proactively offering responsible gambling support.
• Customer Support: Responding to enquiries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance.
• Platform Improvement: Analysing aggregated usage data to improve Platform features, fix technical issues, and optimise user experience.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates — only to Members who have opted in to receive such communications, and only via email or Platform notifications.
• Legal & Regulatory Obligations: Complying with applicable laws, court orders, regulatory requests, and law enforcement requirements.

Legal Basis for Processing

idompet88 processes Personal Data one or more of the following legal bases:

1. Contractual Necessity: Processing necessary to fulfil our obligations under the Terms and Conditions you accepted upon registration — including Account management, payment processing, and gaming services.
2. Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and responsible gambling requirements.
3. Legitimate Interests: Processing necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, Platform security, and analytics — provided these interests do not override your fundamental rights.
4. Consent: Processing for purposes where you have given your express consent, including marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

idompet88 does not sell, rent, or trade Personal Data to third parties for commercial or marketing purposes. We may share Personal Data with the following categories of recipients only to the extent necessary for the declared purposes:

• Payment Processors: Malaysian payment service providers including Touch 'n Go, Boost, GrabPay, Maybank, CIMB, Public Bank, FPX, DuitNow, and cryptocurrency gateway operators — solely for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify Member identities and screen transactions against regulatory watchlists.
• Fraud Prevention Services: Fraud detection and risk management platforms that assist in identifying suspicious transactions and preventing financial crime on the Platform.
• Game Studio Technology Providers: Third-party game content and live dealer studio operators whose platforms deliver game content on idompet88 — limited to technical session data necessary to operate the games.
• Regulatory Authorities: Government agencies, financial intelligence units, and licensed regulatory bodies where disclosure is required by law, court order, or regulatory direction.
• Professional Advisers: Legal, accounting, and auditing professionals engaged by idompet88 subject to confidentiality obligations.

All third-party service providers with whom Personal Data is shared are subject to contractual data processing obligations that require them to protect the data in accordance with applicable privacy standards and to use it solely for the specified purpose.

Data Retention

idompet88 retains Personal Data only for as long as is necessary for the purposes for which it was collected, unless a longer retention period is required by applicable law or regulation. The following general retention periods apply:

• Account Data: Retained for the duration of the Member's Account and for a minimum of five (5) years following Account closure, in accordance with financial record-keeping obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required for AML and regulatory compliance.
• KYC Documents: Retained for a minimum of five (5) years following the conclusion of the business relationship.
• Support Communications: Retained for a minimum of two (2) years from the date of the interaction.
• Marketing Preferences: Retained until the Member withdraws consent or requests deletion, subject to the absence of a legal obligation to retain.
• Technical and Usage Data: Typically retained for up to twelve (12) months in identifiable form, after which data is aggregated or anonymised.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

Security Measures

idompet88 implements a comprehensive set of technical and organisational security measures designed to protect Personal Data from unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the idompet88 Platform;
• Encryption of sensitive Personal Data at rest in our database infrastructure;
• Role-based access control and the principle of least privilege, ensuring that internal access to Personal Data is restricted to authorised personnel with a legitimate operational need;
• Two-factor authentication (2FA) available for all Member Accounts and mandated for internal administrative access;
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent third-party specialists;
• Comprehensive audit logging of all access to and modifications of Personal Data; and
• Data breach detection and incident response procedures, including notification protocols consistent with applicable regulatory requirements.

Cookies & Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files stored on your device by a web server when you visit a website. They allow the website to recognise your device, maintain session state, and remember your preferences across visits. idompet88 uses cookies and similar tracking technologies to operate the Platform effectively and improve the user experience.

10.2 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the operation of the Platform — including authentication, session management, and security functions. These cannot be disabled without affecting core Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised information about how users interact with the Platform, allowing us to identify and fix issues and improve usability.
• Functional Cookies: Used to remember user preferences such as language settings and display options to provide a more personalised experience.
• Marketing Cookies: Used to track the effectiveness of promotional campaigns directed at existing Members. idompet88 does not serve third-party advertising on the Platform.

10.3 Cookie Management

You may manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the idompet88 Platform, including your ability to log in and conduct transactions. Detailed instructions for managing cookies are available in your browser's help documentation.

Your Rights as a Data Subject

As a Data Subject, you have the following rights in relation to your Personal Data held by idompet88. Requests to exercise any of these rights should be submitted to our support team via live chat or email. We will acknowledge your request within five (5) business days and endeavour to action it within thirty (30) calendar days.

Please note that some rights may be subject to limitations where idompet88 is required by law to retain or continue processing the data, or where exercising the right would prejudice fraud prevention or regulatory compliance activities. We will explain any limitations clearly at the time of responding to your request.

Minors & Age Policy

The idompet88 Platform is strictly intended for individuals aged21 years and above. We do not knowingly collect Personal Data from persons under the age of 21. If idompet88 becomes aware that Personal Data has been collected from an individual who does not meet the minimum age requirement, we will take immediate steps to close the Account and delete the associated data.

Parents and guardians who believe that a minor may have registered on the Platform without authorisation are encouraged to contact our support team immediately via live chat or by emailing [email protected] (plain text — not a clickable link).

International Data Transfers

idompet88 may transfer Personal Data to servers, service providers, or affiliated entities located outside of Malaysia in connection with the operation of the Platform. Where such transfers occur, idompet88 takes appropriate measures to ensure that the transferred data receives an adequate level of protection, including:

• Entering into data processing agreements with third-party recipients that incorporate appropriate data protection obligations;
• Applying standard contractual clauses or equivalent safeguards recognised under applicable data protection frameworks; and
• Assessing the adequacy of data protection standards in the recipient jurisdiction prior to transfer.

By using the idompet88 Platform, you consent to the transfer of your Personal Data to jurisdictions outside Malaysia for the purposes described in this Policy, subject to the protections described above.

Changes to This Policy

idompet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform functionality. Material changes — those that significantly affect how we use your Personal Data or your rights as a Data Subject — will be communicated to registered Members via email notification or a prominent notice on the Platform, at least seven (7) calendar days before the changes take effect.

The date of the most recent revision is shown at the top of this page. We encourage Members to review this Policy periodically to remain informed of how idompet88 handles their Personal Data. Continued use of the Platform following the effective date of any revised Policy constitutes acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way idompet88 handles your Personal Data, or if you wish to exercise any of the rights described in Section 11, please contact our Data Protection team through the following channels: